Return Policy

Refund Eligibility

To qualify for a refund, returned items must meet the following criteria:

• Product must be unused and in original condition
• All original packaging and labels intact
• Proof of purchase required (order confirmation or invoice)
• Return request submitted within the stated timeframe

Time Limits

Standard returns are accepted within 30 days from the delivery date.

After 30 days, refunds or exchanges cannot be guaranteed unless the item is defective or covered by warranty.

How to Request a Return

1. Email our support team with your order number
2. Describe the reason for the return
3. Attach photos if the item is damaged or defective
4. Await confirmation and return instructions

Return Requirements

Approved returns must be shipped within 7 days of receiving confirmation.

Customers are responsible for return shipping costs unless the product arrived damaged or incorrect. We recommend using a trackable shipping method to ensure safe delivery.

Exceptions

• Custom or made-to-order products
• Clearance or final sale items
• Items showing signs of use or alteration
• Returns without proof of purchase

Warranty claims for manufacturing defects are handled separately and may require additional verification.

Refund Processing

Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days. You will receive email confirmation once processed.